Heaven Hotel - Playa del Carmen

Heaven Hotel - Playa del Carmen

$$$$|View on mapPlaya del Carmen, Mexico|
8.4
Great96 reviews
25 photos
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Rooms and Guests2 Guests, 1 room
Heaven Hotel - Playa del Carmen
$$$$
Overview

Located 400 metres from Playa, the 2-star Heaven Hotel Playa del Carmen offers Wi-Fi in the rooms and complimentary private parking.

Location

The smoke-free hotel is about 10 km from Aeropuerto de Playa del Carmen airport and 6 km from such cultural venues as 3D Museum of Wonders. The property is 2.6 km from Point Esmeralda in Playa del Carmen. You can easily find Nuestra Senora del Carmen Catholic Church 6 km from this Playa del Carmen hotel.

Rooms

The Heaven Playa del Carmen has 20 rooms, comprising a balcony and a dining place. A flat-screen TV with satellite channels, along with tea/coffee making equipment, are offered. An iron with ironing board and climate control are featured for guests' comfort. Bathrooms come with a bathtub, a walk-in shower, and a separate toilet, along with hairdryers and bath sheets. You can enjoy views of the pool.

Leisure & Business

The hotel provides a summer terrace and an outdoor pool for an additional fee. An outdoor pool is on-site at the Heaven.

Good to know
Check-in/Check-out
from 15:00-18:00
from 11:00-12:00
Amenities
Private parking is possible on site for free.
Wireless internet is available in the hotel rooms for free.
Other information
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Building
Number of rooms:20
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Two-Bedroom Apartment
  • Max:
    6 persons

Facilities

Main facilities

Free Wi-Fi

Free Wi-Fi in rooms

Free parking
Luggage storage
24-hour services

24-hour reception

24-hour security

Food/ Drinks

Picnic area/ Tables

Swimming pool

Outdoor swimming pool

Laundry
TV

Flat-screen TV

Services

  • Housekeeping
  • Laundry

Dining

  • Picnic area/ Tables

Children

  • Children's pool

Spa & Leisure

  • Outdoor swimming pool
  • Sun terrace
  • Garden area
  • Shallow end

Room view

  • Pool view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Washing machine

Self-catering

  • Dryer
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show all facilitiesHide facilities

Essential information about Heaven Hotel

💵 Lowest room price 80 NZ$
📏 Distance to centre 5.8 km
🗺️ Location rating 9.4
✈️ Distance to airport 8.7 km
🧳 Nearest airport Aeropuerto de Playa del Carmen, PCM

Location

Address
The address has been copied.
Av. Xcalacoco Manzana 022 Lote 55-1, Predio Los Matorrales, Playa del Carmen, Mexico, 77710
Map view
Av. Xcalacoco Manzana 022 Lote 55-1, Predio Los Matorrales, Playa del Carmen, Mexico, 77710
  • City landmarks
  • Nearby
  • Restaurants
  • Hotels nearby
Calle Xcalacoco North of Playa del Carmen
Playa
400 m
Restaurant
El Jardin del Arte
12.6 km
Restaurant
La Brasserie
920 m
Restaurant
Oka - Sushi Bar
930 m

Reviews of Heaven Hotel

8.4 /10
Great
Verified reviews  
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Location9.4
Facilities7.4
Guest reviewsWrite a Review
  • T
    T.
    United States
    left 8 reviews
    Wrote a review on 15 Nov
    Perfect
    Recommends the hotel
    Location8.0
    Rooms9.0
    Service9.0
    Dining7.0
    9.0
    friendly staff
    slow check-in

    The apartment was spacious and comfortable, offering a

    great place to unwind after a long day of exploring. The staff was incredibly friendly, making us feel right at home. However, the check-in process took longer than expected, which was a bit frustrating.

    Group of friendsTwo-bedroom Apartment
  • W
    William
    United States
    left 11 reviews
    Wrote a review on 30 Aug
    Perfect
    Recommends the hotel
    Location6.0
    Rooms8.0
    Service8.0
    Dining9.0
    9.0
    spacious apartment
    great dining options

    Wonderful Family Getaway with Spacious Accommodations!

    Our family spent 21 fabulous nights in a two-bedroom apartment. The kids loved the pool, and we enjoyed the convenient on-site dining options. the breakfast was a standout! Pro tip, negotiate taxi fares beforehand for more accurate rates!

    Family with childrenTwo-bedroom Apartment
  • T
    Ted
    United States
    left 13 reviews
    Wrote a review on 09 Aug
    Perfect
    Recommends the hotel
    Location8.0
    Rooms10.0
    Service10.0
    Dining9.0
    10
    spacious room
    modern amenities
    clean facilities
    limited hot water

    Our stay was incredible! The room was spacious and clean, with tons of natural light. I loved the modern amenities, especially the washer/dryer, which made our trip with kids so much easier! I would absolutely choose this place again.

    Family with childrenTwo-bedroom Apartment
  • C
    Christine
    United States
    left 1 review
    Wrote a review on 30 Jul
    Perfect
    Recommends the hotel
    Location8.0
    Rooms9.0
    Service9.0
    Dining8.0
    9.0
    spacious apartment
    fantastic a/c
    long check-in wait
    lack of hot water

    The spacious two-bedroom apartment with fantastic A/C made our family stay enjoyable. The convenience of local shops across the street was a major highlight for us.

    Family with childrenTwo-bedroom Apartment
  • A
    Alfred
    United States
    left 11 reviews
    Wrote a review on 25 Jul
    Perfect
    Recommends the hotel
    Location9.0
    Rooms9.0
    Service10.0
    Dining7.0
    9.0
    friendly staff
    spacious apartment
    pool view
    limited kitchen utensils

    great stay , but could improve the amenities

    The staff is exceptionally friendly, making you feel welcome from the moment you arrive. The size of the two-bedroom apartment is impressive, providing ample space for a family. I loved the pool view, perfect for relaxing after a busy day.

    The kitchen utensils provided were quite limited, which made cooking a bit challenging.

    Family with childrenTwo-bedroom Apartment
  • G
    George
    United States
    left 3 reviews
    Wrote a review on 17 Jul
    Perfect
    Recommends the hotel
    Location10.0
    Rooms9.0
    Service9.0
    Dining8.0
    9.0
    close beaches
    affordable dining

    perfect base for exploring beaches and local restaurants

    we loved how easy it was to walk to beautiful beaches just a few steps away and enjoy reasonably priced restaurants nearby for our family dinners, making every step of our stay comfortable and fun.

    Family with childrenTwo-bedroom Apartment
  • W
    Walter
    United States
    left 2 reviews
    Wrote a review on 10 Jul
    Perfect
    Recommends the hotel
    Location8.0
    Rooms9.0
    Service9.0
    Dining7.0
    9.0
    friendly staff
    great a/c
    limited dining

    Friendly staff, great A/C in spacious apartment. Limited dining options nearby.

    Family with childrenTwo-bedroom Apartment
  • J
    Jerry
    United States
    left 1 review
    Wrote a review on 06 Jul
    Perfect
    Recommends the hotel
    Location8.0
    Rooms9.0
    Service10.0
    Dining8.0
    9.0
    cleaning service
    family-friendly suite

    Families will love this place

    The cleaning service comes every day, which was totally awesome , made it feel like home. Also, had a suite with a small kitchen , great for my kids, who have their food issues.

    It wasn’t cheap , but you get what you pay for.

    Family with childrenTwo-bedroom Apartment
  • R
    Richard
    United States
    left 2 reviews
    Wrote a review on 18 Apr
    Great
    Recommends the hotel
    Location8.0
    Rooms9.0
    Service9.0
    Dining8.0
    8.0
    spacious room
    friendly staff
    working a/c
    limited hot water

    the hot water ran out quickly during my shower. but the a/c worked perfectly, it was super spacious with two bedrooms and a living room. The staff was really friendly!.

    Family with childrenTwo-bedroom Apartment
  • R
    Roy
    United States
    left 2 reviews
    Wrote a review on 20 Mar
    Great
    Recommends the hotel
    Location6.0
    Rooms9.0
    Service7.0
    Dining8.0
    8.0
    two-bedroom apartment
    clean room
    amazing amenities
    misleading distance
    communication issue

    I loved how spacious and clean the Two-Bedroom Apartment was. It had so many amenities like a washing machine, dryer, and kitchen area. The A/C worked perfectly. I even had to turn it off sometimes because it got so cold. Location was a plus. a plaza across the street had tacos, pizza, and even a pharmacy. The staff was super friendly and always kept the room tidy. However, communication could be better. I felt a bit uncomfortable when leaving since they insisted on checking the room without asking how my stay was. Also, the distance to the beach was misleading. it takes longer than described to walk there. Would still recommend it for the room quality, convenience, and friendly staff.

    Family with childrenTwo-bedroom Apartment
  • R
    Rick
    United States
    left 1 review
    Wrote a review on 26 Feb
    Great
    Recommends the hotel
    Location8.0
    Rooms8.0
    Service7.0
    Dining8.0
    8.0
    spacious apartment
    clean premises
    nearby amenities
    check-in delay
    room inspection feeling

    The place was perfect for our plans, spacious and very clean, with all services available. The nearby shops and restaurants made it convenient for snacks and meals. However, we had to wait a bit for check-in and the checkout process felt a little odd with the room inspection policy. Overall, we enjoyed our stay and would definitely return.

    Group of friendsTwo-bedroom Apartment

FAQ about Heaven Hotel

Which popular attractions are located near the 2-star Heaven Hotel?
You can always visit one of the highly rated attractions, Playa, placed 400 meters from the 2-star Heaven Hotel. Other sights that are worth your while are Nuestra Senora del Carmen Catholic Church (6 km the property) as well as Quinta Avenida (about 6 km away).
What is the closest airport to the Heaven Hotel hotel?
Aeropuerto de Playa del Carmen airport is located within a 15-minute drive (10 km) from the Heaven Hotel hotel.
Is there free parking in Heaven Hotel hotel?
Yes, Heaven Hotel hotel offers guests to park their cars at parking spaces for free.
What is check-in and check-out time at the 2-star Heaven Hotel hotel?
Guests of the 2-star Heaven Hotel hotel can check in from 15:00 to 18:00 and check out from 11:00.
What are the booking prices at the hotel?
The prices at the hotel start from $47.
What payment methods are accepted in the hotel?
Payment methods in the hotel include:
  • сash
  • Visa
  • Mastercard
Which facilities are offered in the rooms of the Heaven Hotel?
Featuring a balcony and a dining place, the rooms of the Heaven Hotel also come with self-catering options like tea/coffee making equipment.
Do you have a pool at the 2-star Heaven Hotel?
Yes, the 2-star Heaven Hotel features an outdoor pool area.
Check rooms and rates
Check-in
Select date
-
Check-out
Select date
Rooms and Guests2 Guests, 1 room